Do you accept contact less payment?
Yes all our bars and instadium merchandise units accept contact less payment as of 2016.
Where do I go if I need first aid?
First Aid points can be found at each corner of the ground, located on levels 3, 4 & 6.
Where are the toilets?
Ladies and Gents toilets on all levels, please refer to the map above for their locations. Disabled toiler facilities are located on all levels and are accessible by RADAR key.
What should I do if I've lost something?
Call Principality Stadium lost property line on 02920 667 943. (This number is not operational on event days).
What items are prohibited?
No entry with bottles, glasses or containers of any description. Air horns and larger flag sticks are also not permitted.
Are there smoking facilities?
Smoking is not permitted in the main bowl. Smoking is permitted outside the stadium but within the main gates.
Are there disabled facilities?
Stewards will be pleased to offer assistance to our disabled visitors. This help includes providing a refreshment ordering service for those spectators who request it. Disabled toiler facilities are located on all levels and are accessible by RADAR key.
What if I need help on the day?
Stewards are on hand if you have any worries about safety, the behaviour of other spectators or if you need help with ticketing or with finding your way within the stadium.
Am I allowed to stand during the match?
Standing during matches or other events is not permitted. Spectators should remain seated at all times and not obstruct the view of others during exciting passages of play.
Do I require ID to purchase alcohol?
The stadium operates a strict Challenge 21 policy in respect of the sale of alcohol. The scheme serves as a reminder to customers that it is against the law to purchase alcohol if you are under 18, or to purchase alcohol on behalf of someone who is under 18. If you are lucky enough to appear under 21, you can expect to be asked to prove your age with the following identification: Photocard Driving Licence or Passport.
The Guinness Fanzone
Located on Level 4 behind blocks M18 - M20, expect live entertainment including Male Voice Choirs, live Q&As with current and past Welsh players and the famous Guinness Travelling Band. A great meeting point before and after the match.
Judgement Day update: See a Welsh Rugby Legend interview players from all four regions ahead of the matches. At 2pm we will have two current players representing Cardiff Blues and Ospreys. Then at 4:30pm again we will have two current players representing both Newport Gwent Dragons and Scarlets answering all your questions. The Guinness Male Voice Choir will be there throughout the day and there will be an appearance from the prestigious GUINNESS PRO12 trophy. Drinkaware.co.uk
The Heineken Fanzone
Located on level 6 behind blocks M605 - M608, the Heinken fanzone provides a great area to meet and chat about the game.
SA Brains Cask Ale Bars
New for 2015 the SA Brains Cask Ale Bars on Level 3, block 313, and on Level 4, block 414 offer a range of the SA's best ales including Rev James, SA, SA Gold and Bread of Heaven. Drop by for that authentic Welsh rugby experience but make sure your there early before supplies run out.